Privacy Policy

We may collect personal information when you contact us, submit a service request, book a repair, visit our website, or communicate with us by phone, email, WhatsApp, contact form, or any other communication channel.

The information we collect may include personal details, service-related information, payment information, communication records, and website usage information.

We may also collect information related to your device when necessary to diagnose or provide the requested service.

Some repair services may require checking your device, operating system, files, settings, applications, or storage condition.

We only access device information when reasonably necessary to diagnose the issue, perform the requested service, or confirm that the repair has been completed.

We do not intentionally access, copy, view, share, or store your personal files unless this is necessary for a requested service such as data recovery, file transfer, data backup, system migration, or software setup.

You are responsible for backing up important data before submitting your device for inspection or repair. Backup support may be requested before the repair process begins.

We may use your personal information to provide services, manage customer relationships, improve our operations, and comply with legal obligations.

We do not sell your personal information.

We process personal information when it is necessary to provide services, respond to requests, manage customer relationships, comply with legal obligations, protect legitimate business interests, or where consent has been provided.

Where consent is required, you may withdraw it by contacting us.

We may share information only when necessary and appropriate for delivering services, operating our business, or complying with legal obligations.

Service providers are required to handle information responsibly and only for the purpose of providing the relevant service.

Our website may use cookies and similar technologies to improve user experience, analyse website performance, and understand how visitors use our services.

Cookies may help us understand which services users search for, which pages are visited, and how the website can be improved.

You may disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, online transmission, or digital storage system can be guaranteed to be completely secure.

You should avoid sending highly sensitive information unless it is necessary for the service being provided.

We retain personal information only for as long as necessary to provide services, manage customer records, handle support requests, comply with legal obligations, resolve disputes, and maintain business records.

When information is no longer required, we may delete, anonymise, or securely store it in accordance with our internal procedures and applicable legal requirements.

Depending on applicable law, you may have certain rights regarding your personal information.

To make a privacy-related request, please contact us using the details provided below.

Our website may contain links to third-party websites, tools, platforms, or services.

We are not responsible for the privacy practices, content, or security of external websites.

You should review the privacy policy of any third-party website before sharing personal information with them.

Our services are not directed to children.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

If you believe a child has provided personal information to us, please contact us so that appropriate action can be taken.

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or business practices.

The updated version will be published on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: